Frequently Asked Questions

Why are relationships so hard to keep?

people dramaEveryone goes into their romantic relationship hoping it will last forever. As time goes by, conflicts arise and feelings are hurt. Many times these conflicts are not resolved. Unresolved arguments lead to miscommunications. Miscommunications add to more conflicts which add to more hurt feelings and more pain. Couples in pain pull away from each other in order to keep from getting hurt. Pulling away creates distance. Distancing in a loving relationship starts the slippery slope to finding an exit.

How does couples counseling help keep relationships together?

family mom w teen2Stonewall Behavioral Health’s counselors know a couple of things about relationships. First, we know  people hook up correctly. Our clients choose the right partners. They  need to learn how to understand the cause of their pain and fix it. Secondly, we know how to teach our clients the communication skills necessary to understand themselves and share that understanding with their partners. When couples can accept themselves and each other, less miscommunication happens. There is less conflict. With less conflict, there is less pain. Understanding heals the pain. Let us help you resolve your conflicts and keep the love in your relationship.

How did Stonewall Behavioral Health come to be?

In the late 1970s, Candy Marcum, founder of Stonewall Behavioral Health, was looking for a couples counselor to help her with her 15 year romantic relationship. There were no openly gay counselors in Dallas at that time. The only option for help were lay helpers associated with the local gay and lesbian church. She knew that GLBT people deserved to have their relationships treated by professionals who were as credentialed as the professionals serving the non GLBT community.

Shared_Idea_303766As a young family counselor, Candy knew it was time for Dallas to have good mental health treatment for its GLBT community. She thought if not her then who would be willing to come out as a credentialed couples therapist. Stonewall Behavioral Health’s main focus is to help the GLBT person live a more healthy, fulfilling and satisfying life. There is nothing more fulfilling and satisfying than to love and be loved. We can help you too. Contact us for an appointment. 214-521-1278

Phone_7199How Do I Make an Appointment?

Just pick up the phone and dial: 214-521-1278. Follow the prompts to leave a “new client” message.  Leave your name and phone number. A licensed counselor will call you back soon. After speaking with the counselor, you will find an appointment time that is convenient for you and/or your partner.

Where is Stonewall Behavioral Health located?

Office_Hand____6605Stonewall Behavioral Health is conveniently located in the “heart of Oak Lawn”. Our address is: 3625 N. Hall St. Suite 1250 Dallas, TX 75219. We are located on the part of Hall St. that runs between Turtle Creek Blvd. and Oak Lawn Ave. We are two short blocks up from Lee Park. Our offices are located in the Moroch building which sits on the corner of Hall St. and Welborn St. We are located on the 12th floor.

How long are the sessions?

Each session is 50 minutes long whether it is an individual session or a couples’ session.

How many sessions will I be attending?

Anna-at-her-deskThe average number of sessions for couples counseling is  6. The average number of sessions for individual counseling is 10. Remember these are average number of sessions and your
session history may be more or less than those cited above. The important point is to know you will decide when to stop your sessions. It will become clear to you when you are finished with therapy and your counselor will support you in doing so.

Can I use my insurance?

The licensed counselors of Stonewall Behavioral Health are Out of Network Providers. You will need to check with your insurance carrier to see if you have Out of Network benefits for out patient mental health.


Today, many people who seek our services have decided to forego their mental health insurance benefits entirely. They are finding advantages to this that include but go beyond quality of care.


 Managed care therapy focuses on symptoms while ignoring the underlying human issues that create them. It is like taking only enough antibiotic to diminish the symptoms of an infection. The infection comes back.

Call your plan administrator and you will most likely find the insurance covers mostly short-term therapy limited to problems that endanger life and basic welfare. It is a crisis-oriented system.

bigstock-Breaked-Heart-29624315(1)People who rely on a crisis oriented system are in danger of having the same problems repeatedly, despite seeking professional help. This is because the real issues do not get needed attention. If this form of care becomes all that is offered, then people will believe they have failed therapy. They will not realize therapy has failed.

 Therapy is an investment…

Money invested in timely, well-conducted therapy earns money in the long run. In the past 15 years, research has clearly shown that people who obtain appropriate outpatient therapy lower their general health costs more than the cost of therapy. People who have had successful therapy increase their earnings more than those who need but do not get it. The economic value of outpatient therapy far outstrips its cost.

We will gladly provide you with the necessary billing documents that suffice for submission as an out “of network” claim.  You may be reimbursed per your insurance provider’s terms.  Your success is our success.

 The managed care savvy client can have the best outcomes.



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